Frequently asked questions

Do you accept returns or refunds?

The Philly Flip will only accept a returned product and provide a full refund or exchange if there is a manufacturing defect in your purchased product. The Philly Flip is only responsible for damages that were caused during the manufacturing process.

What is your warranty?

The Philly Flip will provide an exchange or refund within 30 days after a purchase, for any product that was purchased with a manufacturing defect.